“Just to let you know that our bifold doors are absolutely wonderful! They transform our living area magnificently, and have added value to our house – much more value than the cost of the windows (which were very reasonable)!! We’re in love with them. We chose Clear Anodised for our finish. Also, they were manufactured and delivered on time. If anyone wants to see them at our house in Balmain, they are welcome to do so – Nigel at Drummoyne store has our address and contact details.”
I just wanted to let you know how happy we are with our first project as supplied by you & the team at Hanlon Windows. Everything has run smoothly from quote stage to delivery on site & I would like you to pass on our thanks to your staff for the efficient way this has worked. It’s a pleasure doing business with you & we look forward to dealing with Hanlon Windows for all our projects in the future.
Dear Oak Flats Sales,
I just wanted to write to the manager of Hanlon Windows in Oak Flats about how fantastic the service and manner was when dealing with you for our building project.
Nothing was a problem, you always respond promptly and had a very friendly and hospitable manner. I have really appreciated your service and at times good service is few and far between.
Thanks again for your great service!
To Hanlon Windows,
I just wanted to let you know that the service that I received from Hanlon Windows was outstanding. The windows were originally sold by Shane and it was nice to deal with a sales rep that knew the product.
My phone call from Kim in Customer Service regarding my delivery was professional and I received my order on the day I was told.
6 months down the track I rang and spoke to Wayne at Drummoyne regarding a service and then Tony went on site. The service I received from everyone at Hanlons was great and I will be recommending you to my friends in the future.
Thanks for all your help, look forward to dealing with you again!
You recently sold and arranged installation of a number of windows at my property at Oyster Bay. This is a short note to thank you for the professional manner in which you carried out your job. It was your professional approach and outstanding customer service that saw me purchase the windows from Hanlons. Further, unlike many large companies, the service did not stop once the money had been received.
Could you also pass on my thanks to the builder that you recommended his workmanship was excellent. He was extremely helpful and his customer service was second to none. Whilst I appreciate he is not employed by Hanlons he was certainly a good ambassador for your product, as had he failed in his capacity it would have reflected on Hanlons.
At a time when so many things are complained about, I believe it is important to recognise excellence when it presents it’s self. As you are aware I have had a number of improvements done to my house, of which the windows were one. If every other company I dealt with had been as professional as yourself, the whole job would have been made much easier.
This note to you is overdue, but I just wanted to relay our sincere thanks for the rapid turn-around of the window order for the Co-cathedral renovation project. The efficient handling of that urgent order by Hanlons allowed the project to maintain the program to completion.
We are grateful for your personal assistance with the order, and would be pleased if you would pass on our thanks to all of the Hanlons team.
To the Customer Service Manager,
I just wanted to say thank you for arranging your service team member to come to our home today to correct the minor issues we were having. Everything has been fixed and I just wanted to say what a great job was done by your staff member and what a professional, nice young man he is.
I had to leave him on the job to finish up so I could collect my daughter from school and he courteously called me to say he had completed the job and went through the details of what he worked on and advised me that he had locked all the doors before leaving.
What a fantastic service you provide, please pass on my thanks to your serviceman.
Ray wanted to pass on his thanks to everyone at Hanlon Windows as he said the service has been great and every request or question has been chased up in a timely manner.
Many thanks for the information and advice you gave me I really appreciated it. Could you please pass my comments onto your manager that you are an exceptional employee who obviously goes out of his way to assist people and are a real asset to Hanlon Windows. I will certainly recommend your business to people I hear looking to purchase top quality windows and doors. Thanks again.
I would like to take this opportunity to congratulate Hanlon Windows on their employment of incredibly professional and helpful staff. Wayne made the painful task of choosing windows and doors much easier than it would have otherwise been. His expertise advice and service was fantastic.
To The Customer Service Manager,
Thank you for sending your staff member to service my windows & doors. Your serviceman worked very well without fuss. He was very thorough and committed to ensure the job was completed to the highest standards. Nothing was too much trouble. He is certainly a credit to your company.
To the General Manager,
We would like to thank you and your staff for allowing our class to visit your business premises. The students really enjoyed seeing the process of window and doors being manufactured and the fact that if you work hard you can be successful in a chosen career.
Colin was exceptional, his presentation was excellent and he was very accommodating to the special needs of our group.
Thank you again for your community spirit and for taking the time to broaden our students outlook in regards to the world of work. They had no idea of the diversity of jobs that could be found in a business such as yours.
I called in regards to an operational service completed at Pitt Town. I was extremely happy with the service work completed by the serviceman on this job and other projects where I have used Hanlon Windows. Your serviceman is a great bloke and does great work.